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Everyday Banking 24/7 anywhere, anytime.

There are a number of ways to bank without visiting a branch. You can conveniently and securely use online, and mobile banking for all your everyday banking needs.

Online Banking

It’s easy to pay bills, transfer funds and deposit cheques online.

Simply visit our login page and enter your ID and password.

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Mobile Banking

Access your accounts anytime, anywhere from your smartphone with the Alterna mobile banking app. Available for Apple and Android phones and tablets.

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Debit Cards

You can use your Alterna Bank debit card for daily purchases and ATM withdrawals. Alterna is gradually switching to VISA® Debit cards. Along with regular purchases and ATM services, VISA® Debit cards allow you to shop online, make in-app purchases, and pay internationally. 

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More ways to manage your money

Interac e-Transfer

Send and request money in Canada or set up auto-deposit. 

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External Account Transfer

Link accounts from different
financial institutions via online banking. 

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Wire Transfers

A wire transfer is often the best option to send or receive money quickly and safely.

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Find an ATMs

Cash withdrawals, deposits and balance inquiries for your accounts are at your fingertips from any of our Alterna ATMs.

Alterna Bank cardholders have access to thousands of surcharge-free ATMs with The EXCHANGE® Network.

In the United States, access 40,000 surcharge-free ATM’s through the Allpoint Network.

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Open an account in minutes

Open an Alterna Bank account today and get free access to all these great digital banking features.

Get Started

Alterna Alerts - an easy way to keep on top of your finances

This customized service sends an email when your account balance for your personal deposit account(s) or your available credit on your personal line of credit falls below $100.

Alterna Alerts are designed to make staying on top of your finances easy and avoid potential fees or declined payments.

Alterna Alerts

You've got questions.

We've got answers.

Clients who have provided Alterna Bank with a valid email address are automatically enrolled in this no-cost service feature.

You can add or update your email address through Alterna Bank’s online banking service or by calling us at 1.866.560.0120.

Subscribers to Alterna Alerts will receive an email if their personal deposit account(s) balance falls below $100, or the available credit on their personal line of credit drops below $100. This will allow clients to avoid any potential fees or declined payments.

You can call the Contact Centre or go to one of Alterna Bank agency branches to change the threshold amount. Find an agency branch HERE.

If you would like to unsubscribe from Alterna Alerts email messages*, reply to the alert email without removing the original content with,

  • "Unsubscribe this account" to stop alerts for the specific account.

  • "Unsubscribe all accounts" to stop alerts for all of your Alterna accounts.

*Please allow two business days for the unsubscribe request to take effect.

Yes, all joint account holders who have provided Alterna Bank with a valid email address will receive Alterna Alerts.

We are here for you.

Welcome to client centered banking and award-winning service, products and total transparency that truly puts the good in banking.
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1.866.560.0120
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questions@alterna.ca