Alterna - View scheduled payments

Online Banking
Mobile Banking

Start by logging in to online banking.
Under the Pay & Transfer subhead Pay, select View Scheduled Payments to be redirected to a Scheduled payments webpage. Select an account.
If you have not scheduled any payments for the selected account, you will see only the accounts from which payments can be made and a notice that says, “No scheduled payments were found for this account.”
- To create a scheduled payment, follow the instructions for Pay Bills and choose Future-dated or Recurring and schedule the payment frequency to schedule a bill payment.
If you have scheduled payments, you will see a list of payment information including:
- Where to Pay to,
- Next occurrence,
- The payment Creation date,
- The payment End date,
- The Amount of the payment.
From the Scheduled payments online banking page, you can:
1. Edit existing scheduled payments by clicking on the pen icon.
2. Delete a scheduled payment by clicking on the garbage can icon.
3. View the scheduled payment details by clicking on the arrow.
The Schedule payments details pop-up window varies depending on schedule payment type (Future-dated or recurring). The details may include:
- Payee name
- Account number (the account money is scheduled to be withdrawn from)
- Next occurrence the payment is scheduled to be made.
- Creation date confirms the date the scheduled payment was created.
- Payment frequency.
- End date of scheduled payments.
- Memo visible only if a memo was added during schedule transfer set-up.
- Amount, the value of the payment.
  
  From the Schedule payment details page, you can also choose to print, email or export the information to PDF.
Return to the Online Banking Homepage by clicking the Alterna Bank Logo in the top left-hand corner.

Log in to the Alterna Bank mobile app.
Under the Pay & Transfer in the bottom navigation, select Pay from the list.
Select View Scheduled Payments to open a Scheduled payments screen.
Select an account, please note, only accounts from which payments can be made will appear.
- If you have not scheduled any payments for the selected account, you will see only the accounts from which payments can be made and a notice that says, “No scheduled payments were found for this account.”
- To create a scheduled payment, follow the instructions for Pay Bills and choose Future-dated or Recurring and schedule the payment frequency to schedule a bill payment.
If you have scheduled payments, you will see a list.
From the Scheduled payments screen, select the stacked dots next to each payment listed to:
- Edit payment.
- Remove payment immediately from the list.
- See Payment details.
To Edit payment, select the stacked dots to Remove payment or Edit the payment payee, amount, frequency, and end date. To save your edits, scroll to select the Add payment button.
Under Payment details, the information displayed varies depending on schedule payment type (Future-dated or recurring) and may include:
- Payee name,
- Account number,
- Next occurrence,
- The payment Creation date,
- Payment frequency,
- The payment End date,
- The Amount of the payment.
From this screen you can share the payment information by exporting a PDF, email, or sharing through apps on your device.

View scheduled payments

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