Please note our Contact Centre will be open from 9:30 am to 4:00 pm ET on Monday, October 2, 2023, in observance of National Truth & Reconciliation Day.
Online banking and ATMs are available for your convenience.
Quick help with your everyday banking needs
Get answers to frequently asked questions, access to helpful forms and digital banking guides.
Got questions? We've got answers!
Here are some of our most frequently asked questions about online bill payments, mobile banking, debit chip cards and more.
Senior Support Centre
Supporting seniors banking needs, and those who love and care for them, is fundamental to building stronger communities.
This is why Alterna Bank offers easy ways to manage your money.
Access this library of form to get you started with everyday banking solutions like direct deposit/preauthorized debits, joint account authorization and more.
We are here for you.
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