Digital Banking Guides
Digital Banking Guides
Online and Mobile Banking Guides
Discover written guides to help you navigate many of our digital online and mobile banking features.
Existing client login
If you currently use digital banking, follow these simple steps.
New client login
Learn how to set-up digital banking.
Set up favourites
Use the Favourite feature as a shortcut for your most common transactions.
Discover our newly designed home page.
Open a registered plan
Open a new registered plan or add a product.
See transaction history
View your account activity.
Account details page
Find your Account Number, Transit Number, Balance and much more.
Review My accounts at-a-glance.
Pay a bill
Schedule one-time, recurring, and future-dated transactions.
Manage bill payees
Add, delete and manage bill payees in digital banking.
View scheduled payments
Dive into your scheduled payments to help manage your money better.
Transfers and deposits
Manage sender's profile
Manage your Interac e-Transfer® Sender profile easily.
Manage e-Transfer contacts
Add, review, edit, delete, or view details of your Interac e-Transfer® recipients easily.
Send an Interac e-Transfer®
All you need is the recipient's email or mobile phone number.
Request money using an Interac e-Transfer®
Send a notification to someone to ask for payment.
View Pending e-Transfers
View, re-notify or cancel pending e-Transfers.
Transfer funds faster.
Manage external accounts (Me-to-Me)
Transfer funds to and from Alterna from your accounts at other institutions.
View scheduled transfers
View, edit, and delete scheduled transfers.
Deposit a Cheque
Deposit cheques anywhere and anytime with mobile deposit.
Manage your accounts
Update contact information
Update your mailing and contact info easily.
Change your password
Change your password in digital banking.
Recover your password
If you forget your password, you can recover them in digital banking.
Rename Your Accounts
Learn how to rename your accounts.
Set up account and security alerts
Receive messages for account activity and customize your alerts for transactions and logins.
Send and receive messages
Conveniently and securely send and receive messages.
Personalize your digital banking experience by adding a profile photo.
Review the devices that have been used to login to online and mobile banking.
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