1. Start by logging in to online banking.
   
   
2. Under Pay & Transfer, select View Pending e-Transfers to be redirected to a Pending eTransfers webpage.
   
   
3. From the Pending eTransfers online banking page, you can see a list of pending eTransfers. From here you can see:
   
   
   1. Sent money by clicking on the Sent money icon.
      
   2. Requested money by clicking on the Request money icon.
      
      
4. Under Sent Money, you can see:
   
   
   1. Initiated
   2. Available (pending recipient deposit)
   3. Authentication Failure
   4. Direct Deposit Processing
   5. Authentication Successful
      
      You can also choose to:
      • Re-notify the contact
      • Cancel the transaction 
      • See the details of the transaction
        
        
5. When you Re-Notify a contact, a pop-up will appear with the question, “Do you want to re-notify the contact for the pending transaction?” You can choose to Cancel the request or Re-notify.
   
   
   1. Cancel returns you to Pending eTransfers page
   2. Re-notify sends the contact an email and/or text and closes the Re-notify contact pop-up window.
      
      
6. When you Cancel a transaction, the Interac Pending transaction details are displayed. By clicking
   
   
   1. Continue at the bottom of the page you are Confirming the Cancelation request, and your contact will be notified of the cancelation.
   2. Cancel will stop the cancelation process and the e-Transfer will remain pending until the contact actions it.
      
      
7. To see the details of a transaction, you can choose from two tabs,
   
   
   1. A details tab, and a
   2. Status history tab which lists the status and status date of the e-Transfer.

From the INTERAC history details page, you can also choose to print, email or export the information to PDF.