Please note our Contact Centre will be open from 9:30 am to 4:00 pm ET on Monday, October 2, 2023, in observance of National Truth & Reconciliation Day.
Online banking and ATMs are available for your convenience.
Digital Banking Guides
Review My accounts at-a-glance.
- Navigate to My accounts by selecting Accounts in the navigation bar along the top of online banking and select My accounts from the drop-down menu.
- On the My accounts landing page you will see a complete list of your accounts. From here you can see the past transactions on each account and access your account details*.
- On the right side of each account there is a plus sign (+) and an arrow (>).
- (+) to see the last five transaction made on this account.
- (>) to see your Account details.
Return to the Online Banking Homepage by clicking the Alterna Bank Logo in the top left-hand corner.
*View varies by account type.
Find your Account Name and Number, Transit Number, Institution Number, Balance, Available Balance, Interest rates, and so much more by selecting any of the accounts listed at the top of your mobile banking home screen.
Alternatively, you can select Accounts in the bottom navigation to see a list of accounts. Select an account to access its details*.
* Account detail displayed will vary based on your product type.
Return to the Mobile Banking Homepage by selecting Home in the bottom left corner of the app.
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