Receiving payment from the Canada Emergency Response Benefit (CERB)?

Enroll for direct deposit through online banking to get your payment quicker 

Alterna customers can now log in to Online Banking to enrol in the Canada Revenue Agency’s Direct Deposit via Financial Institutions service to receive direct deposits for payments, including the CERB.

Click here to see the set-up guide

Customers who are eligible to receive the Canada Emergency Response Benefit (CERB) through the Government of Canada can have their payments deposited when they become available after April 6. This fast and easy system will enable you to continue to bank while staying safe.

Already registered with the CRA to receive payments?

If you are already registered for CRA Direct Deposit, you don’t need to register again.

If you would like to request the CERB?

If you would like to obtain the CERB benefit, you must apply for it directly at the CRA website beginning on April 6.

Additional information and questions about the CERB can be found at the Government of Canada’s website.

Throughout this challenging time, please remember that Alterna is here to support you by calling our Contact Centre at 1.866.560.0120

We are in this together. 

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