Alterna Debit Card

Quick, convenient account access around town - or the world

With your Alterna Debit Card, you can conveniently:

  • Pay for purchases at point-of-sale terminals (POS) instead of using cash

  • Each card is equipped with chip technology and Interac Flash®
  • Instantly withdraw cash from a worldwide network of ATMs 
    (and it’s surcharge-free from an Alterna, ACCULINK® or THE EXCHANGE® Network ATM)

  • Change your PIN at any Alterna or ACCULINK® ATM, or nationwide at THE EXCHANGE® Network ATMs**

Know your limits

As with your current Alterna Debit Card, personal daily limits will continue to apply to your Alterna Debit card for cash withdrawals or purchases at chip and  Flash®-enabled terminals.

If you don’t know your limits, or need to speak with a representative about changing them, call us. A Contact Centre representative will be happy to help.

Visit any Alterna branch and receive your Alterna Debit Card instantly. If you’re not a member, join us!

Existing clients opened prior to November 13, 2016: ATM Access Card Agreement (PDF)
Existing clients effective November 13, 2016 - July 11, 2017: Debit Card Agreement 
New clients effective July 12, 2017: Debit Card Agreement (PDF)

Find an ATM

Use our ATM locator to see where you can use your Alterna Debit Card.

Lost or stolen card? 

No worries - call us right away at 1.888.807.4101.

*Always be vigilant about protecting your PIN to prevent unauthorized activity
**Available to personal and individual business members (sole proprietors) only

Interac Flash® is a registered trademark of Interac Inc. used under license. To learn more, visit